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Acquire the skills you need to recruit, manage and supervise in today's changing workplace. Attain credits and certificates towards professional accreditation and recognition that will help you grow and thrive in your career. Discover the latest legal tools and best practices that will equip you to manage effectively. Maximize your training dollars and learn at your own pace through our cost-effective Mixed Media USB, Text Based USB and online options.

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The Program

Maximize your negotiation skills
Get what you need through win-win solutions
Most employees want to participate in decisions which affect them but few will readily accept decisions forced on them by others. To get the job done and maintain harmony, negotiation is the key. Managers, supervisors and team leaders negotiate on a daily basis. Setting objectives with employees, conducting performance appraisals, negotiating requests for pay and the negotiations which take place when new processes or procedures are implemented all require negotiation skills.

This management series consists of 6 individual skill courses designed to show your organization how to make your workplace operate more efficiently. Each of these 6 courses are certificate programs.

What You'll Learn

Learn about the different types of negotiations that take place in the workplace

Discover when you need to negotiate and when to simply provide direction

Find out how to assess issues and positions through an analysis of consequences

Acquire the skills to 'read' the other side to select the right negotiation technique

Maximize your knowledge of constructive collaboration techniques and identify 4 steps to 'level the playing field'

Acquire the skills to evaluate the results and implement the agreement

How to Buy

These stand-alone programs are available Online at $175 plus GST/HST each or all six (6) programs for $795 plus GST/HST. All program material and exam are provided online.

NOTE: Access to program material online and time limit to complete the program: Ninety (90) days from date of purchase. Average time for completion: 20 to 24 hours total (all six courses), including writing the open book exam.

Media: Online
Whole Focus Program
Negotiating Series
Employee Relations
Problem Solving
Customer Relations
Control Absenteeism
Policy Development

Important Info:
Self Study Option
This self study options contains the complete program material including the exam. Once you complete the program, submit the exam responses typed in hard copy, note or bullet form to IPM to become eligible for completion certificate.

NOTE: All orders processed within 5 business days of receipt of payment with order form.


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